New audiobook

Publishing audiobooks can be complicated. No Body Park was supposed to be ready January 10th, but there's always an issue that puts your work on pause. I was starting to think Shiver and Fears 28th book wouldn't be ready until February. That's when I saw this: No Body Park< (click here).
Now the question is when will it be ready on Amazon and Itunes? Truth is, now. January 10 I was messaged that I had to resend in the files and wait up to 14 days for the book to be published... it's been 16!! And I'm still not seeing any progress.
So then what do I have here?^^^ Well, I work with another audiobook company that not only publishes to more audio companies but doesn't have authors and their illustrating partners waiting. I've emailed the company and let them know I want an answer on why my work is being kept hostage.
My thoughts are ACX isn't very helpful. So far it's the only audiobook site that you can hire a person to read your book just with the share of royals. Other sites, such as Fiver cost 0.05₵ per word for narration, and then there are sites that just request files of narration. So you have to do it yourself.
Being an author is a difficult job, but after years of work you get used to the traffics of a task and find a few short cuts along the way.